Returns & Refunds Policy

We want you to love your order. If you’re not completely satisfied, just email us at Contact@hgnlabs.com within 30 days of delivery.

Most refunds don’t require you to send the product back, we’ll process your refund quickly.

In rare cases (like quality issues or damaged packaging), we may ask you to return the product so we can review it. Don’t worry, we’ll send you a prepaid return label.

Refunds are issued to your original payment method within 10 business days.

How to Start a Return

• Email us at Contact@hgnlabs.com with your order number.
• We’ll send you a prepaid return label and instructions.
• Once we receive your return, we’ll process your refund within 10 business days to your original payment method.

Return Requirements

• Item must be in its original packaging.
• Include proof of purchase or your order number.
• Items returned without contacting us first will not be accepted.

Questions?

Email us anytime at Contact@hgnlabs.com.